Program

Agenda at a Glance, now available, check back for updates on sessions! Register Now Button2

See the speaker bios here!

SUNDAY, APRIL 22nd 2018

NOON – 5:30pm Registration Open
NOON – 3:00pm Marketplace Setup
5:30pm – 7:30pm Opening Reception in the Marketplace

MONDAY, APRIL 23rd 2018

8:00am – 5:00pm Registration Open
8:00am – 9:00am Breakfast Buffet Opens
9:00am – 10:00am Emotionally Intelligent Leadership: Stephen Barth
Sponsored by Western Financial Group Insurance Solutions
Mastering Emotional Intelligence is the key to unlocking your potential as a leader, manager, and communicator. Up to 80% of your future success depends on Emotional Intelligence – not IQ. You will walk away from Barth’s keynote with a clear idea of emotional intelligence and how to use it in your organization to develop engaged, productive, and committed employees.
10:00am – 10:30am Networking Break in the Marketplace
 10:30am – 12:00pm ABLE BC Industry Update: (10:30 – 11:15am) ABLE BC’s Executive Director Jeff Guignard will provide an update on recent liquor policy changes, current industry issues, and the Alliance’s advocacy work. He will also discuss the fast-approaching legalization of cannabis and what this means for your business.

How to Successfully Navigate the Thicket of Cannabis Regulation: (11:15am – 12:00pm)
Speaker: Shea Coulson
Applying for, obtaining, and operating a licence for the sale of non-medical cannabis in BC will be one of the most complex regulatory processes of any retail sector to date. Understanding the regulatory nuances will be essential for successful acquisition of a licence and ongoing operations. Click for more…

Food, Wine, and Tourism: A Vintage Blend
In British Columbia, the fastest growing buzz in tourism is wine & food tourism. There are opportunities for everyone. This session will share the overall BCWI industry background, tourism strategy, actionable insights into visitors with proven tools and case studies to turn their interest into highly marketable experiences, incremental F&B and room night revenue.
Speakers: Donald House and Charlie Easton
Marketplace Open
11:30am – 1:00pm Marketplace Lunch
 1:00pm – 2:30pm BCHA Industry Update: BCHA President & CEO James Chase will provide an update on the Association’s activities, with a focus on recent announcements regarding Airbnb, MRDT, and the labour shortages. We will also hear from the Director of Government Relations for the Hotel Association of Canada, Alana Baker.
LCLB Liquor Policy Update: (1:00pm – 2:00pm)
Sponsored by Rising Tide Consultants
Speakers: Michelle Carr and Pamela Scott
Marketplace Open
2:30pm – 3:00pm Networking Break in the Marketplace
 3:00pm – 4:00pm Marketplace teardown
 3:00pm – 4:00pm 2018 Accommodation Outlook
David Ferguson, CBRE
On-Premise Design: Create a space that works for your venue, staff, and customers
Sponsored by Rising Tide Consultants
The customer of today is looking for an experience. Attracting and retaining top talent is increasingly a challenge. Understanding the details of your venue can save time, money and help tell the story of your brand. In this workshop, you’ll learn how to strategically address all three of these challenges and potentially even pick up some inspiration along the way.
Speaker: Morgan Thomas
6:00pm – 7:00pm BC Hospitality Awards Reception
7:00pm – 9:30pm BC Hospitality Awards Gala Dinner

TUESDAY, APRIL 24th 2018

8:00am – 10:00am Breakfast & Keynote
8:00am Breakfast Served
8:15am – 9:30am Keynote: Destination Canada Update, David Goldstein
Canada welcomed a record breaking 20.8 million tourists in 2017, the highest ever in Canadian history. This is just the start! More than ever, the world wants to come visit and Canada is ready to welcome them. Goldstein will provide delegates with clear insights into the global tourism interest in Canada, BC’s integral role in the Canadian tourism market, and how businesses can support the growing number of visitors.
9:30am – 10:00am Networking Break
 10:00am – 11:00am Immigration programs to recruit and retain temporary and permanent foreign workers:
Presented by Go2HR
Moderated by go2HR, join a panel of government representatives from Immigration, Refugee, and Citizenship Canada (IRCC), Employment and Social Development Canada (ESDC) and the Ministry of Jobs, Trade and Technology (BC PNP) who will provide an overview of provincial and federal programs for employers in the hospitality industry who need to hire foreign workers.
Speakers: Heather Michaud & Aireen Luney & Susan Gaind
LDB Wholesale Team Update
Sponsored by Rising Tide Consultants
Speakers: Todd Cooper and Sairose Fisher
11:00am – 11:30pm Networking Break
 11:30am – 12:30pm #metoo and the Nightlife Economy
Sponsored by WorkSafe BC
Come learn what makes a Good Night Out, and how this project is supporting hotels, restaurants, pubs and other venues to build capacity and help make safer nights for all.
Speakers: Stacey Forrester and Ashtyn Bevan
Cannabis and Liquor:  What is impairment and what is your duty of care?
Sponsored by Western Financial Group Insurance Solutions

Speaker: Lorne Folick
12:30pm – 2:00pm Lunch & Keynote:
Analog Revenge How Analog Products, Experiences, and Processes Are Making a Comeback, David Sax
Digital was supposed to change the world. But the need for real, tactile things and human experiences is greater than ever. This is the business story and cultural shift that David Sax broke in The Revenge of Analog. With common sense and charm, Sax will show how digital’s one-size-fits-all promise is being complemented and enhanced by tangible, analog processes. Retailers and tech giants are fusing screens with analog processes to increase creativity, outsmart the competition, and boost their bottom line – and you can too.
2:00pm – 2:30pm Closing Remarks

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